Privacy Policy

RACKPoolTables.com is a website about pool & billiards. On this site you can learn about pool & billiards, you can buy pool & billiard tables and pool & billiard accessories every pool & billiards enthusiast needs.

Collecting Your Information

Our website collects your information when you register, place an order or do any other activity on the website. That includes entering contests, filling up surveys, contact forms or contacting us in any other way on the website like filling up a review or leaving a comment.

We will ask from you your name, email address and other private information like credit card number or phone number when you place an order, but those informations are safe with us.

We won’t share your information with third party websites, unless it is a site which has a legal right to it, like websites that handle the payment options or money transactions.

Using Your Information

We use your information to tailor the website to you and show you articles, products or accessories you are interested in. That allows us to give you the best content and we want to keep you satisfied.

We have to make sure that your experience with us is positive and that is why we are using your information to answer the inquiries you made with our customer service through our contact form or our official email.

Occasionally, we can start an email newsletter and if you agreed to it, you will get our emails about our new products, new blog posts, and other promotional materials we offer in our newsletter.

Protection Of Your Information

We use different security measures that protect your personal information on our website. That information is accessible only to a few persons who have a special access to them and they are required to keep the information hidden.

During the process when you place an order, we use a special Secure Socket Layer (SSL) technology which sends the personal information required to finish the order and that information is safe in the secure server. That information can only be accessed by special persons, as we said in the paragraph above.

The Use Of “Cookies”

Cookies are only used if you allow them to access your computer’s hard drive through your Web browser. The purpose cookies have is to help us (and other websites that use cookies) to give you the most interesting content for you. They do that by mapping your previous activities on the site and we can use that to tailor the content that will interest you most.

Cookies are also used to remember the items you left in your cart so you can come back later and finish the order. In general, we can use cookies to see the overall activity on the site which helps us make the necessary changes so we can improve our site’s performance in the future.

You don’t have to accept the cookies, you can choose for your computer to warn you when cookies are activated or you can turn them off completely. That is a step you have to make on your Web browser (Firefox, Opera, Chrome, Safari) settings so it is not a task attached specifically to our website.

When you turn off cookies, we won’t be able to remember your cart or offer you the most interesting articles. There is a chance that some of our services won’t work properly when cookies are turned off.

Sending The Information To Outside Partners

Like we have already mentioned, we have to send some of the information to the secure websites that are in charge of money transactions and payment options and those partners are obligated to keep all your information hidden. In that category, there are also hosting partners and partners that assist us in functioning this website and they are all obligated to keep the information safe.

Besides them, we do not sell, trade or transfer any kind of your personal information to third parties. The only way we could share your information with someone else is if we are forced by the law because we can’t go against the law.

The non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Opt-out, Remove Or Modify Information

If you want to opt-out, remove or modify information you have to go to the My Account in the sidebar. Then, on the left side, you can see the Addresses section and you have to choose Billing icon and edit it by deleting all fields. The same process you have to do with the shipping address.

If you want to permanently delete your entire account you can contact our customer support and they will do it for you.

Please understand that we will keep your transaction information and previous orders because we have to keep a record of all our sales thought the years.

The similar story is with our newsletter. You can stop receiving our newsletter at any time, but you have to send us an email so we can erase you from our mailing list or you can click on the unsubscribe button at the bottom of our email newsletter you got in the mail.

Third Party Links

We want to offer you the best experience and that sometimes means that we will include third party links to our website. Those sites don’t have the same privacy policy or terms of use as we, which means that we aren’t responsible for what happens on their sites. We have no control of activities on this website.

Changes To Our Privacy Policy

From time to time we will update our Privacy Policy and those changes will be posted right here. The last change to this Policy was on January 1, 2021.

Questions And Feedback

If you have any questions, concerns, suggestions or comments about this Privacy Policy, please contact us through our contact form or our official email.

Online Privacy Policy

This Privacy Policy applies only for the information collected on this website. The information collected offline aren’t part of this category.

Terms and Conditions

We encourage you to visit our Terms Of Use so you can see all the information you need to use this website without any doubts or suspicions.

Additional Assistance

If you don’t understand a sections in our Privacy Policy or if you have any questions or comments, We invite you to contact us by calling Toll Free: 1(866) 334-RACK (7225) or Local: (210) 239-9022 or email us at support@rackpooltables.com. You can also contact us through our contact form, official email or if you want an answer immediately, you can use our live chat.

By calling or texting this number 866-334-7225, Customers agree to receive text messages, If you no longer wish to receive text messages, you may opt-out at any time by replying “STOP”.

Author

The Privacy Policy was written by RACK Pool Tables, San Antonio, Texas, United States.